ReUp Advanced Exchange
ReUp’s Advanced Exchange program benefits our commercial and public sector clients in need of a ready supply of preconfigured devices. We keep inventory of the most popular products on hand, so we can ship replacement units out at a moment’s notice to your customers or employees.
Let ReUp maximize your productivity and reduce your company’s downtime and frustration and by offering:
- On-hand inventory of desired products to be express shipped to customer/employee locations
- Same-day return shipping
- Broken unit refurbishment to return to your backup inventory
Our Advanced Exchange (aka Hot Swap spares) program is ideal for any industry with widely distributed workforces, such as segments in insurance and real estate.
An Exchange Management approach with clear returns
Communication – ReUp is there from the initial point of contact through the lifecycle of the transition. We handle communications with your end-user customers from their first call all the way to the final stages of assessing your customers’ satisfaction with the process.
Rapid Shipping – ReUp maintains a supply of replacement products ready for shipment. When your dispatch comes in, a replacement unit is shipped out immediately (as in same day) along with prepaid return shipping materials to ensure the original unit is returned to us quickly. We are strategically located next to Chicago’s O’Hare Airport for quick transit and easy return shipping, and we work with all major shipping carriers – so we have an option that works for you.
Up-To-The-Minute Tracking – Our extensive repair and refurbishment capabilities bring the non-functioning equipment back to manufacturer specifications and ready for shipment in future orders. During the entire process, our tracking systems give you the real-time details you need, providing the utmost transparency in the process.